About Us

At Sheltered International, we want to be the most transparent, customer-driven and reliable freight forwarder you’ve ever partnered with. That means a daily commitment to being accurate, communicative and using technology whenever it creates the best result.

Our global network of professionals whose extensive experience in freight forwarding and customs brokerage gives our clients the best in service, reliability and flexibility. When you need to quote, track and ship your freight and have confidence that everything will go smoothly at each step, that’s where we provide value.

Licensing and Memberships

Licensed Customs Brokerage

Licensed NVOCC & Freight Forwarder

Indirect Air Carrier

Transportation Intermediaries Association

DOT and Motor Carrier

Customs Brokers & Forwarders Association of America

World Cargo Association Membership

Are you ready to find out how we can help unleash your supply chain’s power? Get in touch with us here.


Sheltered International has two main operational centers in Amelia Island, Florida and Bogota, Colombia. We have over 30 field offices throughout most of the United States’ major markets, offering localized support and expertise. Please contact us if you wish to speak to a local field office.

Sheltered International offers traditional customs brokerage or freight forwarding with an extensive network of local offices and global expertise.

Further differentiating ourselves from competitors, our technology, SiShips, empowers our customers to easily quote, track and transport freight unlike ever before. 

Having an extensive network in 191 countries, there is no geographical area we cannot service, however, our core competency is imports and exports from the United States.

To provide expert support and service, we focus on the following industries:

  • Fashion
  • Electronics and Technology 
  • Healthcare requiring FDA (Food and Drug Association) 
  • Consumer goods for Fulfillment by Amazon 
  • Automotive
  • Oil & Energy
  • Hemp

Yes, absolutely! Not only are we accredited and insured, we have extensive relationships with globally recognized associations:

  • U.S. Customs and Border Protection  – Licensed Customs Brokerage
  • Federal Maritime Commission – Licensed NVOCC & Freight Forwarder
  • Transportation Security Administration – Licensed Indirect Air Carrier 
  • Federal Motor Carrier Safety Administration – DOT and Motor Carrier 
  • National Customs Brokers and Forwarders Association of America, Inc. (NCBFAA) – National Membership
  • Lognet/World Cargo Association – Member 

We’d love to help you quote, track and ship freight globally. To learn more about Sheltered International, visit our contact page or call us at 904-432-8866.

Yes, we’re always interested in meeting new independent freight agents. Get in touch with us through our contact page or call us at 904-432-8866.

While we offer extensive services globally, we do not ship personal effects for individuals moving into or out of the United States.

Of course! You can view our getting started tutorial videos here.

You can also find helpful tools for international trade in our resource center such as:

You can reset your SiShips password by clicking here.

Do you want to sign up for a new account? Contact us here.

We’d love to hear from you and answer your questions! Reach out via our contact page or call us at 904-432-8866.