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Biden and Congress Intervene to Prevent Rail Strike

Biden and Congress Intervene to Prevent Rail Strike

Potentially Catastrophic Rail Strike Averted by Bipartisan Cooperation

Some might say Christmas has been saved—others feel like all they’ve got is a lump of coal in their stocking. Rumors of a rail strike have been percolating since this summer, before reaching a fever pitch ahead of a December 9th deadline. At the urging and approval of President Joe Biden, congress acted on Wednesday, November 30th to enshrine previous agreement terms.

Regardless of viewpoint or political affiliation, it is undeniable that a rail strike in the final weeks leading up to the holiday season would have been catastrophic for workers and the economy at large. A rail strike of this magnitude could have cost $2 billion per day. Many pro-labor and progressive factions are disappointed that workers will still not receive paid sick leave. However, already fragile freight lines will march on at a precarious time for the U.S. economy.

What Was the Rail Strike About?railroad strike train congress negotiations 2022 brotherhood of railroad

While there were many parts of the contract where railroads and unions did not see eye to eye, the crux of the negotiations was on the point of paid sick leave. Railroad workers did not receive any guaranteed sick leave due to the grueling on-call set up of the current contracts. This meant that it was difficult to schedule doctor’s appointments or even be present at important family and life events. In an era where railroad profits were at an all time high, unions felt unfairly treated by an industry that squeezed wages and was notorious for chronic understaffing.

This has been an ongoing issue for the Biden Administration, including Labor Secretary Marty Walsh, Agriculture Secretary Tom Vilsack, and Transportation Secretary Pete Buttigieg, who have been acting as a middleman between both sides for months. In September, Biden endorsed a plan that included a 24 percent pay increase by 2024. This version of the contract also gave workers an additional paid day off and let them attend medical appointments without penalty. Several unions actually approves this version of the deal. However, the SMART Transportation Division, the Brotherhood of Railroad Signalmen, the Brotherhood of Maintenance of Way Employes Division and the International Brotherhood of Boilermakers voted the contract down. Due to the structure of the contract all twelve railroad unions needed to approve for it to pass.

biden administration congress prevent rail strike union freight forwardingBiden Administration Felt It Was Imperative to Step In

President Biden surprised some supporters and pundits with his decision. “As a proud pro-labor President, I am reluctant to override the ratification procedures and the views of those who voted against the agreement,” Biden shared in a statement. “But in this case — where the economic impact of a shutdown would hurt millions of other working people and families — I believe Congress must use its powers to adopt this deal.”

Even if both sides agreed to meet at the negotiating table, it would have been impossible to ratify an agreement in time for the December 9th deadline. After the midterm elections, Biden was concerned about an even less labor friendly deal being put forward in January. Ultimately, two bills passed the House of Representatives. The first enforces the deal put forward in September and the second would add an additional seven paid sick leave days. The Senate voted on Thursday, December 1st to uphold the original deal, but struck down the additional paid sick leave.

The Biden Administration reasoned that fallout from the intervention from unions and progressive members of Congress would be limited. This has proven to be correct so far. Unions and labor supporters like Senator Bernie Sanders are directing their anger towards “robber baron railroads”, instead of the president.

Significance of Preventing a Rail Strike

Neither the railroads or the unions are particularly happy with the outcome. Even so, both parties got a little of what they wanted and the economy can continue to chug on. Prices, already high from inflation, would have been certain to jump even higher. Certain products like necessary medical and clean drinking water equipment were even able to get through. 

40% of all freight in the United States travels through the railroad system. It is effectively the heart of the domestic supply chain. The entire economy might have come to a complete halt if the government had not stepped in.

How SiShips Gives You the Advantage

Sheltered International combines expertise with state of the art software to bring you quality domestic and international shipping solutions. SiShips puts the shipper in control, offering efficient and cost effective ways to ship your product.

To learn more about managed transportation with SiShips, or to view a demo of our software, contact us today.

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Tentative Deal Prevents Railroad Strike

President Biden Steps In at 11th Hour to Forestall Railroad Strike

Late at night on Wednesday, September 14th, President Biden intervened in deadlock negotiations between railroad companies and their workers. Biden, a long time supporter of America’s rail system, has been keeping a close eye on this contract dispute over the summer. The executive branch originally flexed its power back in July, amid fears that a railroad strike could cost the economy $2 billion per day. Now, following a marathon negotiation session, both sides have made a tentative agreement. The railroad brotherhoods will vote on Thursday, September 22nd, to either accept or reject the terms.

Major disruptions were expected, even leading to Amtrak preemptively canceling service on passenger lines, ahead of the deal announcement. The possibility of a railroad strike has been delayed, and possibly avoided.

railroad strike brotherhood locomotive driver engineers

Photo courtesy of Robert Linder via Unsplash.

What Does the Railroad Deal Include?

After 20 hours of negotiations and a phone call from the president, the current contract includes:

  • Voluntary assigned days off and one additional paid day off 
  • Guaranteed time off for medical appointments
  • No disruption to current health care plans
  • Immediate wage increase of 14% and 24% over the next five years
  • Annual lump sum bonuses of $5,000

Unions had originally asked for 15 paid sick days, but this was rejected.

Demand for Voluntary Days Off

Despite headlines leading up to the potential strike focusing on the pay of railroad workers, the real sticking point was sick leave and voluntary days off. Up until now, railroad workers did not have any sick leave or guaranteed time off. In fact, union members are either working or on call 335 days per year. When on call, workers are expected to report within two hours, if needed.

Union representatives had blasted these working conditions as inhumane. The Brotherhood of Locomotive Engineers and Trainmen (BLET) issued a statement that “these policies are destroying the lives of our members.” Following multiple years of record breaking profits for the transportation and shipping industries, union members felt confident in their negotiation position. They shared anecdotally on Twitter that their “savings will last longer than the rest of the economy if we strike.”

washington white house senate gop democrats railroad negotiations presidential emergency board

Photo courtesy of Ana Lanza via Unsplash.

Railroad Strike at Center of Election Season Showdown

The strongest fear among union members is their livelihood becoming a bargaining chip during an election season. While the vote begins this week, tallying the votes could stretch into October. That means a result could be announced perilously close to Election Day in November.

Twelve separate unions will be voting to ratify the contract; if a single one votes against the contract, negotiations will have to start again. On Wednesday, before Biden’s intervention, GOP Senator Richard Burr of North Carolina and Senator Roger Wicker of Mississippi put forth a joint resolution to force the union to accept the terms from the Presidential Emergency Board created by the Biden administration in July. This measure was blocked by Senate Democrats led by Senator Sanders of Vermont. However, Speaker Nancy Pelosi indicated at the time that if negotiations failed, Democrats would present a resolution to prevent a shutdown. Details of the bill were not announced. 

How SiShips Gives You the Advantage

Sheltered International combines expertise with state of the art software to bring you quality domestic and international shipping solutions. SiShips puts the shipper in control, offering efficient and cost effective ways to ship your product.

To learn more about managed transportation with SiShips, or to view a demo of our software, contact us today.

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Border Protests at the US-Canada Border Torpedo Supply Chain

Auto Industry Losing Millions of Dollars Weekly

With new cases of the Omicron variant beginning to lessen, there were hopes by many life might slowly return back to a pre-pandemic state. February is a month that traditionally feels the brunt of a tightened supply chain due to Lunar New Year celebrations, but this year the strain on the supply chain is coming from border protests on the North American continent.

Three border crossings have been closed or affected by a group of Canadian truckers who are protesting Covid mitigation measures. Thousands of truckers have joined forces to fight a mandate that all Canadian truckers must be fully vaccinated or quarantine in their homes for two weeks after crossing the US-Canada border. The protests have been declared unlawful by police, but for the majority of the protests practically zero arrests have been made.

border crossing us canada trucker protest vaccine exemption mandate

What Caused the Border Protests?

The so-called “Freedom Convoy” began in the western Canadian provinces with the goal of driving to the Canadian legislative capital, Ottawa, and remaining there until the mandate was lifted. Previously, truckers had been exempt from any form of vaccine mandate in an effort to keep the supply chain operational during the height of the pandemic. Since arriving in Ottawa, the truckers and other like-minded protesters have effectively shut down the city. There were rumors that similar protests might occur in Los Angeles, who hosted Super Bowl LVI on Sunday, February 13th.

The protest has spread from the capital to border crossings in multiple Canadian provinces, crippling the trade of goods between the United States and Canada. The Ambassador Bridge, which carries over one quarter of all trade between the two countries has attracted the most attention from protesters and media, alike.

Who Is Most Affected?

For the moment, the people feeling the brunt force of the protests are autoworkers at factories in Michigan, Kentucky and Ontario, Canada. Due to a lack of materials, employees’ hours have been cut back. Economists estimate that workers in Michigan, alone, lost $51 million dollars during the week of February 7th to February 13th. Factories typically keep two weeks worth of supplies on hand, but if the bridges remain closed much longer, “then you’re looking at layoffs,” says Carla Bailo, the president of the Center for Automotive Research in Ann Arbor, Michigan. This loss of wages extends throughout the entire community, with people spending less money on food and entertainment while their hours are curtailed. It is a stark reminder of how precarious the global supply chain can be.

Additionally, the communities of Detroit and Windsor, Canada, where the Ambassador Bridge is located, are acutely feeling the pressure of the protests. The required police presence at the border protests, while leading to few arrests, has led to an increase in 911 response times for the rest of the cities. Additionally, in Ottawa, the epicenter of vaccine protests, the downtown area has been in a state of deadlock for several weeks. Businesses are closed simply because it is impossible to get to their doors due to the immense crowds.

The recent lack of steel and aluminum from Canada compounds upon the shortage of semi-conductors to drive up the value of both new and used vehicles. After announcing their earnings report for Q4 2021, Ford stocks fell 6%. However, Ford reported profits of over $10 billion dollars in 2021 and remains “bullish” on 2022.

border crossing ottawa protests canada windsor detroit truckers pedestrians auto industry supply chain

When Will the Border Protests End?

On Sunday morning, February 13th, following an injunction from a Canadian judge that entered in to effect on Friday evening, police began to arrest the truckers blockading the border crossings. While tow trucks removed vehicles, hundreds of pedestrian protesters remained. The road from Detroit into Windsor was partially re-opened, but it will take some time for auto plants on both sides of the border to rev back up to full production.

It is difficult to say when the borders will become fully operational, but goods are making their way, slowly, across the border. Prime Minister Trudeau, for the first time, invoked the Emergencies Act on Monday, February 14th, which gives the government more power to suspend citizens’ right to free movement and prevent financial support of the protests. However, the vaccine mandate was not repealed and after seeing the success of their initial protest it is likely there will be subsequent blockades in the coming days.

How SiShips Gives You The Advantage

Sheltered International combines expertise with state of the art software to bring you quality domestic and international shipping solutions. SiShips puts the shipper in control, offering efficient and cost effective ways to ship your product.

To learn more about managed transportation with SiShips, or to view a demo of our software, contact us today.

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Shipping Companies Are Taking Advantage of Pandemic Profits

Increased Demand, Increased Profits

The global supply chain continues to be a mess. There are delays in ports around the globe and backlogs at every step of the way. Shipping costs are 20 times more per container than before the pandemic. However, expenses for shipping lines have remained relatively constant. This translates to one of the most profitable periods ever for a historically low-margin industry.

So, what are the world’s largest shipping companies doing with their newfound pandemic profits? A whole lot, it turns out. The industry leader, Maersk, is investing their war chest in every step of the supply chain. Other firms are diversifying their business by expanding into adjacent industries. The one thing they all have in common is an interest in shoring up their future before profits return to normal.pandemic profits maersk shipping cargo freight industry invest airbus airline supply chain

Investing Pandemic Profits in Shipping Lanes

The Evergreen Group is doubling the size of their fleet after dropping $2.6 billion on 20 new ultra-large containerships; even the globally bad press from the Suez Canal blockage was not enough to sink this Taiwanese-based conglomerate. The privately held Mediterranean Shipping Company is taking advantage of their boost in profits to make one of the largest secondhand cargo ship purchases ever. They hope their addition of 60 secondhand cargo ships to their fleet will be enough to overtake Maersk as the largest shipping company in the world.

Speaking of Maersk, the Danish company is opting for quality over quantity with their fleet and ordering eight carbon neutral vessels to be delivered by 2024. Part of the draw of green vessels for Maersk is the zero carbon ambitions of their clients, like Unilever, Amazon, and Proctor & Gamble. CMA CGM echoes this philosophy with their $627 million spend on ice-breaking cargo ships that can travel the more environmentally friendly routes of the Baltic Sea.

Expanding Airline Fleets

Major shippers are taking “by land, by sea, by air” to heart and pouring money from their pandemic profits into increasing their air delivery capacity. CMA CGM has announced intentions to expand their airbus fleet with a purchase of four A30F freighters at the recent Dubai Air Show. This represents a further commitment to air from the French shipper by tripling the previous size of their cargo airline.

As mentioned earlier, Maersk is sitting no part of the supply chain out and that includes airfreight. Combined with leases and other company acquisitions, they have essentially doubled the size of their airline fleet since this time last year. The two new Boeing 777s, which will serve as the crown jewels of the fleet, are expected to be delivered by 2024.

pandemic profits maersk shipping cargo freight industry invest airbus airline supply chain

Diversifying the Shipping Industry

Part of many shipping companies’ plans for the future involve expanding their portfolios to keep profits on the rise, even when margins return to their typical pre-pandemic levels. Maersk is securing their future with the purchase of German-logistics expert and freight forwarder, Senator International. They are also capping off their shopping splurge with a $5 billion stock buyback.

Mediterranean Shipping Company has placed a large bet on their cruise division by ordering 12 new ships to be delivered from now until 2027. This purchase also includes the launch of a luxury cruise brand from MSC to set sail in 2023.

Finally, Hapag-Lloyd is taking a different approach from all of their competitors. Instead of investing in increasing their capacity, they are using their pandemic profits to purchase sea and rail terminals. If their belief that these port blockages are a one-time issue is correct, this is a wager that could pay huge dividends for Hapag-Lloyd.

How SiShips Gives You The Advantage

Sheltered International combines expertise with state of the art software to bring you quality domestic and international shipping solutions. SiShips puts the shipper in control, offering efficient and cost effective ways to ship your product.

To learn more about managed transportation with SiShips, or to view a demo of our software, contact us today.

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Port Congestion Exacerbated by Shutdown of Ningbo Terminal

Temporary Shuttering of Meidong Terminal in China

A positive test for coronavirus on a vaccinated individual, working for an undisclosed carrier, led to shipping delays and the temporary shuttering of Meidong terminal in Ningbo, China, the country’s second largest container port, according to Reuters. The shutdown of the terminal, at 3:30 AM local time on Tuesday, August 10th, was the result of China’s tighter restrictions as it attempts to fight the most recent outbreak of coronavirus within its borders.Shipping Delays

The backlog of ships queuing to call at Ningbo stood at 37 vessels as of Friday, August 13th, down from a peak of 39 the day before. Ningbo Zhoushan Port Co Ltd, the owner of Meidong terminal, was forced to make quick decisions to divert incoming vessels to neighboring ports in Ningbo and Shanghai. Nearby Yangshan port in Shanghai was facing a backlog of 29 vessels of its own at the time of the report. Unfortunately, the timing could not be worse, as ports in the East China Sea are still playing catch up due to disruptions stemming from Typhoon In-Fa, that struck hard in July. 

Backlog Keeps Building

The ocean logistics chain is already stretched to its utmost limit, with 100% capacity on all ocean-going vessels; making it exceedingly difficult to lower the backlog, especially at an integral terminus such as Meidong, which accounted for 5.44 million TEUs, or 17% of the city’s total container handling volume in 2020. 

Amid no signs of lessening demand from the US and Europe, this latest domino effect of port congestion could push container shipping rates even higher, after setting an all-time record north of $20,000 per 40-foot box just last week. In addition to Ningbo and Shanghai, the Yangtze River estuary has seen particularly acute congestion. Experts are warning businesses to consider contingency plans as the U.S. ramps up for the holiday shopping season.

Shipping Companies Staying Optimistic

Shipping DelaysThere is still optimism that the Ningbo shutdown will be less dramatic than that experienced in Yantian, near Hong Kong in the South China Sea. Over 150 ships were diverted or skipped calls entirely in May. Thorsten Meincke, DB Schenker board member for air and freight expressed hope Meidong will be able to isolate any infection and quickly resume operations as normal. “If they don’t open the terminal today or tomorrow, then the impact will be super massive. Ningbo is in the epicenter of greater Shanghai,” he was quoted in an interview with

Forwarders anticipate a phased reopening of the Meidong terminal to begin on Wednesday, August 18th, following testing on 50,000 individuals showing no new cases of COVID-19. In order to clear the backlog, no new cargo will be accepted until a week later, on August 25th, with normal operations expected to resume on September 1st.

How Can SiShips Help You Navigate the Constantly Changing Global Supply Chain?

Through our unique combination of technology and shipping expertise, Sheltered International is dedicated to transparency and designed to put control in the hands of the shipper. We are able to provide up to date information on the status of ports across the globe and how to best manage your shipping and delivery needs. Just like freight moving from sea to air, when technology meets shipping, sparks fly. 

To learn more about SiShips, or to view a demo of our software, contact us today.

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FMC to Begin Auditing Detention and Demurrage Charges 

Top 9 Container Lines Become the Target of FMC’s Audits

Among increased pressure from shippers, Congress, and the White House, the US Federal Maritime Commission (FMC) will begin auditing how they bill customers’ detention and demurrage charges. The audit targets the top nine container lines including Cosco Shipping Group, CMA CGM, Evergreen, Hapag-Lloyd, HMM, Maersk, Mediterranean Shipping Co., Ocean Network Express, and Yang Ming.Auditing Charges

A letter to the container carriers details that the Vessel-Operating Common Carrier Audit program will determine whether carriers will face additional storage fees if they are unable to pick up or return containers. Lucille Marvin, managing director of the FMC, says in the letter that each carrier is required to encourage a managing director to respond to the FMC’s audit and provide regulators with monthly updates.

FMC Raises Questions in Fairness of Detention and Demurrage Fees

In spring 2020, the FMC questioned the fairness of detention and demurrage fees, bringing to light the question of whether or not they encourage carriers to retrieve import containers and return empty ones. Despite this, the underwhelming amount of formal complaints about detention and demurrage fees led to a lack of action. This, paired with President Biden’s executive orders that targeted container carrier practices, put pressure on the FMC to more strictly monitor any activity that could violate the Shipping Act of 1984.

On June 6, FMC Chairman Daniel Maffei and FMC Commissioner Rebecca Dye explained their goal to audit detention and demurrage billing, and Maffei acknowledged that the FMC might need more resources to do so. Jen Psaki, the White House’s press secretary, argued that carriers should not bill shippers while their goods wait at shipping ports.

Shippers and Container Lines Disagree on the Necessity of Fees

Shippers responded to the charges saying that they are responsible for paying the costly fees when congested ports prevent them from picking up containers and returning equipment. These fees are only becoming more expensive as Asian imports clog U.S. marine terminals, making it more difficult for truckers to pick up the containers and drop off equipment. In response to this rebuttal from shippers, carriers state that they must require fees as a way of encouraging the removal of cargo and the return of equipment in a timely manner.

Shippers have historically viewed detention and demurrage bills as unjust. The National Industrial Transportation League (NITL) and the Agricultural Transportation Coalition (AgTC) have sought changes to the placement of legal burdens, taking the position that detention and demurrage billing should fall on carriers rather than shippers. Meanwhile, the FMC is unsure how to respond to claims from shippers and truckers that some container lines use storage fees as a source of revenue. Rules created in response to a fact-finding inquiry in 2018 failed to end detention and demurrage billing practices that shippers deemed unfair. In response, the NITL and AgTC proposed changes to the Shipping Act.

It’s important to choose the most reliable company for your shipping needs, and shipping with Sheltered International is easy and affordable.

To learn more about SiShips, or to view a demo of our software, contact us today.


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COVID-19 Reduces Passenger Flights, Air Cargo Space

Airlines Adapt to Maintain Supply Chains Despite Decreased Airfreight Capacity

As the COVID-19 pandemic and subsequent quarantine orders reduce the number of passenger flights, air cargo space has been severely limited. Decrease in airfreight volume and supply has also generated a significant rise in rates, further complicating the importation of goods. This situation, along with the continued demand for PPE, medical supplies, and other essential goods, has required airlines to adapt, reconfiguring passenger planes for the transportation of cargo in an attempt to maintain supply chains.

A Sharp Decrease in Air Traffic

air cargo covid-19

While passenger planes typically carry cargo strictly in their cargo holds, the reduction in flights has limited transportable volumes. Even though some planes are still flying – often with just a handful of passengers – the drastic decrease in demand has forced a cut in flight offerings. In the final week of March, commercial air traffic was 55 percent lower than in 2019. Total air traffic has seen a 60 percent global reduction. Though planes are still in the air, they are primarily flying domestic routes, not international ones. In the United States, there were 72 percent fewer scheduled international flights in the first week of April as compared to 2019.

The Effects on Airfreight

As a result, airfreight traffic has fallen; the volume decreased by 10 percent in February and is predicted to fall by a total of 15-20 percent for the year, according to the International Air Transport Association. This was heavily influenced by the grounding of flights to China and the country’s shut down of factories earlier in 2020.

However, despite a 1.9 percent decrease in airfreight volume in February, freight capacity likewise fell by 4.4 percent, forcing a shortage of space. With a lack of available capacity, freight rates are increasing. These rates are particularly volatile between North America and Europe, given the previous reliance on passenger planes for these routes specifically. Industry experts suggest costs have increased by 4 or 5 times.

Passenger Planes Reconfigured for Cargo

Increased demand for personal protective equipment has forced airlines to find creative solutions to maintain the supply chain. In an attempt to provide more space, passenger planes are being converted to cargo planes. Air-safety regulators have reduced restrictions, allowing the cargo to be held in the cabin as well as in the belly of the aircraft for more efficient flights. Air Canada has scheduled 20 all-cargo flights per week using reconfigured Boeing 777s. Delta and United Airlines, among others, are also operating freight-only charters, often with added routes. These flights will prioritize medical supplies, food and other time-sensitive items.

“Operating regularly scheduled cargo flights means suppliers in China can get these supplies to hospitals and healthcare facilities across the US within hours, no the days or weeks it would take via cargo ship,” said Shawn Cole, Vice President of Delta Cargo. Delta’s flights are striving to maintain the supply line between the US and China, where a majority of PPE is currently manufactured.

With these adjustments, transporting goods is more unpredictable than ever. With years of expertise in the freight industry, Sheltered International is available to help importers streamline their air cargo experience and get their products up in the air quickly.

Contact us today to learn more about how we can help minimize shipping complications.

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Customers, Quotes and Tracking Made Easy with SiShips

How to Use SiShips to Manage Customers, Quotes and Shipments

Whether you are new to SiShips or have been with us since day one, it is clear that technology is the future of the transportation business – and the future is now. our management interface is Designed and built based on our years of shipping and customs expertise, SiShips is intuitive and useful. It guides you through each step of the shipment process, from creating and managing customers to generating accurate quotes to tracking shipments. Read on to explore each element of our software and see how it can help you streamline your import and export experience.

Creating Customersfreight forwarding with SiShips

Your customers are the backbone of your business. Managing them should be simple and seamless – which is why we created a tried and tested user experience that will save you time, money and stress.

To create a customer through SI Ships, simply choose the customers tab and then select “add customer.” From here, you can add any relevant information about your customer that you need, including their name, email, birthday and logo.

Then, you’ll choose a markup. We offer preselected markups that have worked best through our years of experience, with different tiers for different customer sizes. Markups can be adjusted for individual shipments or for specific customers as well.

Quoting Your Customers

It’s a busy week, and your desk is overflowing with to-dos. You need to get out quotes in a timely manner, but another department needs you, pronto. Luckily, you have Sheltered International at your fingertips, so you can develop estimates at the click of a button (and get back to putting out that fire).

Creating quotes allows for quoting air, less than container loads (LCL) or full container shipments – all instantly. Once your customers have been created, you can track their documents or holds, as well as your estimated profit from different quotes.

To put together a quote, simply input the origin and destination information. Then, you can compare ports, which can be filtered by cost or routing. If you have a more complicated quote, (or our auto rate system can’t accommodate your shipment), our custom quote tool is your MVP. This feature can manage shipments which may need a door pickup or delivery outside the US or may be overweight or oversized. It also allows you to provide Sheltered International with detailed information, helping us give you a fast and accurate custom quote. By providing you with all of the information available, SiShips can help you make informed decisions and offer your customers the best quotes possible.

Tracking Shipments

Transparency within tracking is the key to peace of mind. Our unique tracking feature offers complete clarity for your shipment’s progress. With a search feature plus filters, you can locate your shipment easily, and track it around the globe. We also show key milestones, quality assurance checkboxes updated by our operations team as your shipment moves forward. If you have any modifications to pickup or delivery, you can easily get in touch with our team here as well.

Beyond your shipment, you can also manage important documents through SiShips, including bills of lading, commercial invoices and the packing list.

If you’re busy, we offer automatic email reports to be sent to you and your team for effortless updates. You can even customize these notifications, allowing different teams or managers to receive only the notifications which are relevant to them.

With simple and consistent notifications and reports, you can spend more time focusing on your clients and their quotes – and of course, building your margins!

Are you ready to learn how Sheltered International can change the way you move freight?

Get in touch with us.

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Sheltered International Overseas LATAM Manager Jose Esteban

Freight Forwarding Latin America Manager Shares Commitment to Customer Satisfaction

Jose Esteban joined the Sheltered International team in June of 2018. As the Overseas LATAM Manager, he is the driving force for our Bogotá office. With more than six years of experience in the International Trade business, he is an invaluable addition to the team. As a professional in International Trade, he possesses special knowledge on air freight exports and imports. He boasts over nine years of customer service experience with a special focus on customer satisfaction, which shines through in how he manages freight forwarding at our Sheltered International Bogotá branch.

Born in Bogotá, Colombia, Esteban studied financial analysis and graduated in 2012 with a commercial and strategic focus. Before joining Sheltered International, Esteban spent nearly five years at DHL Global Forwarding, and ten months with Damco. His passion for the logistics business is rooted in his commitment to constant improvement. In the world of logistics, keeping up with the ever-changing world is the name of the game. Esteban thrives in an environment that provides constant innovation and opportunities to guarantee customer satisfaction through the changing of the times.

Freight Forwarding LATAM ManagerHow long have you worked at Sheltered International?

I started at Sheltered International in June 2018, so about a year and a half.


What does your day-to-day entail at the Bogotá office?

I’m in charge of the performance of the BOG team. Mainly, I support the Pricing and Sales Development Department. I also act as OPS support or back-up when the team needs it. Additionally, I maintain the administrative tasks involved with managing a branch office, from making necessary payments, meeting obligations and supporting Human Resources when necessary.


Why are you passionate about your job?

Every day is an opportunity to learn something new. The world never stops. In logistics business, you need to move forward with that movement to be prepared for the future challenges. We also commit to working as a team to keep growing on a personal and professional level!


What do you enjoy doing outside of work?

While I like to read, enjoy time with my family and friends and practice sports, I also enjoy some extreme activities. Adrenaline makes me feel alive! In fact, I do a lot of activities, read, enjoy time with my family and friends and practicing some sports but mainly some extreme ones, I like to feel the adrenaline because makes you feel alive! For example, I enjoy sky diving and want to one day become a professional sky diver.


What do you feel like is the most helpful online resource or tool Sheltered International offers within the platform?

I think the Quoting tool is very useful for all the customers and Sheltered International staff. It saves both time and effort by providing competitive pricing quickly. Also, the tracking view is amazing. It’s important to our customers to have updated and accurate information about shipments that they can view in real time!


How does having an office out of Bogotá give you leverage internationally as a company?

Our Bogotá office helps grow our business. Our professional team works hard to give customers all they need and share those customer experiences with the other office. This gives us more visibility and new ideas to keep improving each day. At the end of the day, it’s a win-win. We cover all the customer needs and our business gets stronger each day!


What insights do you predict for 2020 within the shipping and transport industry?

As I mentioned before, in the logistics business the world never stops. We need to constantly move forward to prepare for future challenges. There will continue to be a need for freight forwarding because customers will always need to move their shipments around the world. Focusing on continued improvement and customer satisfaction is the key to becoming customers’ first choice and to help improve lives all around the globe.


Ready to Transform Your Freight Forwarding Experience?

Schedule a demo with Sheltered International today.

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